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How Kickstarter Works (and What to Expect When Backing MagStand)Updated 6 days ago

We’re excited to be launching the MagStand on Kickstarter, and if you’ve never backed a project before, you’re not alone. Kickstarter works a little differently than a traditional online store, so we want to walk you through what to expect and how the process works—step by step.


What Is Kickstarter?

Kickstarter is a crowdfunding platform that allows creators to bring new products to life with the support of their community. Instead of buying a product that’s already in stock, you’re backing a project that’s being produced. Your support helps make the MagStand possible, and in return, you’ll receive the MagStand as a reward once production is complete.

Backing a project is not the same as placing a standard retail order, but we’ll be with you the entire way to make the process clear and stress-free.

How Backing the MagStand Works

When you back the MagStand on Kickstarter, you’ll choose a reward tier that corresponds to the MagStand option you want. Once you select your reward and complete checkout, Kickstarter will authorize your payment method—but you won’t be charged unless the campaign successfully reaches its funding goal.

If the campaign is successful, your payment will be processed at the end of the campaign. From there, we’ll move into production and fulfillment.

For more clarity on how backing a KickStarter project works, please visit KickStarter's Backer Support Center.

When and How You’ll Receive Your MagStand

Kickstarter projects include an estimated delivery timeline, which we’ll share clearly on the campaign page. This timeline reflects the time needed for manufacturing, quality checks, and shipping.

Once production is complete and your MagStand is ready to ship, we’ll collect your shipping details and any final options (such as size selection, if applicable) through Kickstarter’s post-campaign survey system. You’ll receive updates along the way so you always know where things stand.

Why We Chose Kickstarter

We chose Kickstarter because it allows us to launch the MagStand in a way that’s community-driven and transparent. It gives us the ability to:

  • Gauge real-world demand

  • Produce the right quantities

  • Deliver the best possible product without cutting corners

Most importantly, it allows us to bring our supporters along for the journey—from launch to final delivery.

What Happens If the Campaign Doesn’t Fund?

If the MagStand campaign does not reach its funding goal, no charges are made. Your payment method will not be billed, and you won’t need to take any action. While we’re confident in the MagStand and excited about what we’ve built, Kickstarter is designed to be risk-aware and creator-friendly for backers.


Where We’re Shipping for This Kickstarter

For this Kickstarter campaign, we’re offering shipping to a limited set of regions so we can ensure reliable fulfillment and a smooth launch experience.

At this time, we are able to ship MagStand rewards to the following locations:

  • United States

  • Canada

  • United Kingdom

  • European Union

  • Australia

  • Mexico

Unfortunately, we’re not able to support shipping to additional countries for this Kickstarter campaign. We know that may be disappointing for some, and we truly appreciate your understanding as we launch the MagStand for the first time.

The good news is that this is just the beginning. Once the Kickstarter campaign is fulfilled and the MagStand becomes available on our website, we plan to expand shipping options to additional locations where possible. We’ll share updates as more regions become available.

If you’re unsure whether your location is supported or have questions about shipping, the Kickstarter campaign page will always have the most up-to-date information.


Kickstarter vs. Buying from Our Website

Backing the MagStand on Kickstarter is a little different than purchasing a product directly from our website. Kickstarter is how we’re introducing the MagStand and bringing it to life with the support of our community. Because the MagStand is launching through Kickstarter:

  • Delivery takes place after the campaign ends and production is complete

  • Shipping timelines are estimates rather than guaranteed ship dates

  • Rewards are managed and fulfilled through Kickstarter, not our standard online order system

After the Kickstarter campaign is fulfilled, we plan to make the MagStand available on our website at a later date. Regardless of where you back or purchase, our commitment to quality, communication, and customer support remains exactly the same.


Questions About the Kickstarter Campaign?

For questions specifically related to pledging, managing your reward, or how Kickstarter works, the best place to get answers is directly on Kickstarter. Their Help Center walks through the entire process step by step and is the most up-to-date resource for campaign-related questions.

You can start here:
👉 https://help.kickstarter.com/hc/en-us/sections/115001086134-Backing-a-project

Of course, if you have questions about the MagStand itself or need help choosing the right setup, our team is always happy to help through our Support Center.



Looking for Help?

We’ve got you covered! If you have questions about backing the MagStand on Kickstarter or want help choosing the right reward, send us a message 👉 Contact Support 👈. We’re happy to help walk you through it.

Thanks for supporting innovation and being part of the MagMod journey. We couldn’t do this without you. 🙌
 — The MagMod Team

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