MagMod Support logo
MagMod Support logo

All articles

How to Make a Return to the Place of PurchaseUpdated 2 months ago

Hello, MagMod Community!

Need to return your MagMod gear purchased from an authorized retailer? We’ve got your back! Here’s a quick guide to make it easy:

Steps to Return Your Gear

  1. Check the Return Policy: Before you head out, review the retailer’s return policy. Each place has different rules, so make sure your item meets their criteria!

  2. Grab Your Receipt: Find your original purchase receipt or proof of purchase. If you shopped online, have your confirmation emails or order numbers handy.

  3. Prepare the Item: Make sure your item is in original condition, including all packaging and accessories. Retailers want it resellable, so keep everything intact!

  4. Head to the Store: Visit the retailer or contact their customer service to start the return. Present your item and receipt, and they’ll guide you through the process.

  5. Amazon Returns: If you bought your gear from Amazon, initiate your return directly through their system. Just go to your Amazon account and follow the steps!

  6. Refund or Exchange: Depending on the retailer, you might get a refund, store credit, or an exchange. The details will vary, so check their policy.

  7. Watch for Fees: Some retailers may have restocking fees or special conditions. Confirm any potential fees before completing your return.

Need Help?

If you run into issues or have questions, reach out to the retailer’s customer service. For MagMod-specific inquiries, our support team is here for you 👉 HERE👈.

Thanks for choosing MagMod! We hope your return process is smooth and hassle-free!

Cheers,
The MagMod Team

Was this article helpful?
Yes
No