Open Box Sale Policies

Open Box Sale Policies

What is an open-box Item?

Open box products are in good physical and working condition. The product looks and functions as originally intended. Products may have very minimal wear and the packaging may be opened or may include stickers, tears or dents. 

All products have been inspected and cleaned and are ready to use! 

Are open-box items eligible for warranty?

Open-box products are not eligible for MagMod’s limited 1-year warranty.

Can I return my open-box order?

All open-box sales are final and no returns will be granted.

The condition is not what I expected, can I get a refund?

All open-box sales are final and no refunds will be issued.

How often do MagMod Open-Box Sales occur?

Our Open-Box Sales happen when we overstock returned items/items with damaged packaging. This can happen as often as every quarter or as rarely as once a year. 

Does MagMod ship Open Box Sale items internationally? 

We will ship Open Box Sale items internationally. This, unfortunately, comes with a catch though. MagMod is not responsible for any customs and duties upon import, and international shipping charges aren't cheap. We are constantly looking for ways to make things cheaper and easier to receive for all our customers, but this is a pain point we currently do not have a solution for yet. 

Will MagMod send me a replacement if my package is lost, stolen, or misdelivered?

Unfortunately MagMod cannot be held responsible for any items that are shown as delivered by the courier's tracking.

If your order shows undelivered and you believe it is lost, please reach out to our customer support and we will look into the issue for you.

We will not be able to replace items from this sale, as they are limited in quantity.

How did we do?

Powered by HelpDocs (opens in a new tab)