Can I return my MagMod gear?

COVID-19 Update

Due to the COVID-19 pandemic, MagMod will be postponing all returns until May 4, 2020 to help stop the spread and to keep our warehouse staff as safe as possible. After May 4th, if you would still like to return your order, please reach back out to us and we will be able to help you at that point.

From the very beginning, we at MagMod set out to create the best flash modifier system ever, and we stand by our products and every one of our loyal customers.  That is why every purchase comes with a no-nonsense 90 day Satisfaction Guarantee.  If you do not like the product for any reason, all you need to do is return the product within 90 days from the original purchase date, or delivery date, and we will refund 100% of your product payment.

If the product is not in it’s original condition, we reserve the right to charge a 10% restocking fee on all returned goods.  If you have any questions about returning your MagMod merchandise, please send us an email.

If you experienced a problem with the product, it may be covered by our Limited Warranty.

Please contact us with any concerns about the problem - our customers tell us we’re awesome with our service.

If you are wanting to return product that is outside of the 90 day window, send us an email. We will work with you on a case-by-case basis to find a solution.

 


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